Location: France or Germany
Reporting to: Executive Director, Global Functions – Digital
Role Overview
The Digital Leader – Global Operations Climate Solutions Europe reports directly to the Executive Director, Global Functions – Digital. This role partners closely with the Business Unit CIO and the Climate Solutions Europe (CSE) Global Operations leadership team to shape, execute, and deliver the digital technology strategy and roadmap for the business unit. The leader is responsible for the strategic and operational leadership of digital environments across European factories, driving adoption and value realization of digital tools, and ensuring operational excellence and continuous improvement in factory environments.
Key Responsibilities
1. Oversee the daily running of digital environments in European factories, ensuring reliability, security, and performance of digital systems.
2. Collaborate with the Business Unit CIO and CSE Global Ops leadership to co-develop the technology strategy and roadmap for the business unit.
3. Lead the execution of digital programs, from concept to delivery, ensuring alignment with business objectives and measurable value creation.
4. Act as a change agent, driving digital transformation and adoption of new technologies across factory teams, and fostering a culture of innovation and continuous improvement.
5. Build strong relationships with factory leadership, business unit executives, and cross-functional teams to ensure buy-in and successful implementation of digital initiatives.
6. Stay abreast of emerging digital technologies, methodologies, and best practices, and identify opportunities to leverage these for business transformation.
7. Ensure digital operational excellence through targeted service levels, timely issue resolution, and continuous process improvement.
8. Develop and manage annual digital technology budgets, track performance, and optimize resource allocation.
Success Measures
9. Delivery of digital programs on time, within budget, and with high quality.
10. Increased adoption and value realization of digital tools across CSE Global Operations.
11. Positive feedback and satisfaction from business users and stakeholders.
12. Achievement of operational excellence targets and continuous improvement goals.
Qualifications / Skills
13. Master’s degree in Information Systems, Information Technology, Computer Science, or related field preferred.
14. Minimum 12 years of IT management experience, including at least 5 years in senior leadership roles within multinational companies.
15. Proven track record in implementing digital solutions (ERP, MES/MOM, APS, factory automation, IIOT, AI, digital twins, cloud technologies) in manufacturing environments.
16. Strong strategic thinking, leadership, and relationship management skills.
17. Excellent communication, analytical, and problem-solving abilities.
18. Experience leading cross-functional and interdisciplinary teams to achieve strategic goals.
19. Ability to manage multiple projects and priorities in a fast-paced environment.
20. Experience in vendor management and contract negotiation.
21. Fluency in English.
Our commitment
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.