Job Overview
We are seeking a seasoned Card Payment Specialist to provide flexible payment solutions to our customers.
Responsibilities include maintaining and enhancing the configuration of the card processing system, monitoring and optimizing authentication, authorization, clearing, and credit card account processing, and advancing the bank's digital capabilities with instant account creation, digital card enrolment, tokenized transactions, and digital customer support.
* Collaborate with internal stakeholders and the processing system provider to maintain and update processing system parameters.
* Design and implement credit card processing solutions in partnership with the processing provider.
* Coordinate service requests, oversee incident resolutions, and manage service level agreements and monitor service quality.