* Curious about rail and public transportation ?
* Interested in a strategic position with focus on After Sales / Services ?
* And eager to work for an expanding organization with a global focus ?
Working as Head of Services
* As head of service, you are the entrepreneur fully responsible for our services business : You manage and master the profit center KPI’s of the After Sales services business (e.g. order & bid pipeline, revenue, EBIT, ROI, cash);
* You continuously drive our services base business (repair center and obsolescence management) while defining, rolling out, and scaling new service offerings
* You are the senior manager defining, developing and delivering the After Sales Services end-2-end business plan
* You manage the Go-to-market together with Sales & Marketing and take up contacts with strategic clients in collaboration with Sales; you manage the services delivery – collaborating with other departments when needed
* You role model people leadership by motivating and inspiring your teams while developing their capabilities
* You report directly to the General Manager and partner continuously with other department related to Engineering, Product Management, Operations and Sales
Professional skills we’re looking for :
* Proven business acumen and a mindset for BD in a high-tech B2B ecosystem;
* Solid experience in motivating, inspiring, and leading diverse teams
* Balancing long-term strategic thinking while scaling short term operational efficiency;
* Tech savvy and knowledgable of Finance KPI’s;
* A relevant university degree and / or MBA;
* Experience with IoT and SaaS and / or knowledge of Rail operations is a plus;
* Fluency in English and German (or willing to learn quickly).
* Also is a strong communicator, driving clear and straightforward expectations;
* Has an analytical mindset and is able to translate a complex environment into actionable plans, guaranteeing simplicity and efficiency for all stakeholders;
* Is willing to travel up to 20% of his / her time;
* Has a no nonsense-mentality and is an inspiring change agent with a passion to win.
What’s in it for you?
* The opportunity to make a difference in a growing business with international success
* An attractive salary, supplemented with our Televic Bonus Plan as well as legal benefits;
* The chance to work on state-of-the-art projects in a market that represents sustainability;
* An environment driven by teamwork and the constant will to innovate;
* The chance to deliver quality, because that’s what we stand for;
* A stimulating, no-nonsense mentality, with an eye for your unique talents and growth.
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