IT Support (m/f/d) We are looking for an IT Administrator (m/f/d) in the helpdesk to maintain our IT systems. Qualifications 1st level support for our employees Work with the ticket system (JIRA) Procurement of hardware and software as well as the technical setup and alignment of workstations Installation and testing of software Microsoft Active Directory administration Documentation and standardization of administrative tasks Support for IT projects Remote support from national and international locations Coordination of external service providers Client support and error analysis Monitoring, trending and reporting of the infrastructure (PRTG) Other information The option of working from home on a pro rata basis Your further development is the focus with around 100 training courses per year via our REISSWOLF your.academy Monthly team events such as bowling, indoor soccer or other joint activities show that team spirit is very important at REISSWOLF and that fun is not neglected Free parking spaces In addition to the classics such as water, coffee and fresh fruit (of course, nowadays almost as self-evident as stable WLAN), there are various social benefits and value-added programs to choose from, subsidized by us: Deutschlandticket, gym co-ops, non-cash benefits card, company pension scheme We offer you exclusive employee discounts through our partner Corporate Benefits and provide you with discounts at numerous well-known brands An open, eager-to-learn corporate culture with agile working methods and plenty of room for your own ideas and impulses Modern digital technology and devices A feel-good manager who ensures respectful interaction with and for each other A secure job in a company that lives data protection and data security as a matter of course every day What we want from you You have successfully completed an IT apprenticeship, such as IT specialist for system integration, or have comparable qualifications A qualitative, reliable and team-oriented way of working is important to you You have very good communication skills, as well as very good German and English skills Our employees are your customers. Experience in customer contact is an advantage You have good knowledge of current operating systems (Windows 10) and MS products Knowledge of MS Server (2016/2019) is desirable Basic network infrastructure structures are available You should definitely be interested in the topics of data protection, data security and digital working environments, as these are our core competencies An open, respectful approach and a clear understanding of being a service provider are a matter of course for you. com REISSWOLF, which started out as a document and data shredder in 1985, is now an agile and digital company that stands for data protection and data security like no other company in Germany. The range of services now includes secure data management at all times: scanning service, digitization of letter mail or incoming invoices, physical high-security archives, digital archive solutions, enterprise content management system (ELO Business Partner), scalable business solutions, data erasure, IT recycling and file and data destruction. It is important to us that everyone in the team is convinced that protecting data is valuable. That it makes sense to constantly question our thoughts and actions in this regard and to keep getting better at it. Data must always be handled responsibly, both today and in 30 years' time. Category IT Location Wilhelm-Bergner-Straße 3 A, 21509 Glinde Position number JR0064-58 Publish date 14.2025 Organization REISSWOLF International GmbH Image film Award & recognitions