Job Description
As a key member of our Card Solutions team, you will play a vital role in providing flexible payment and credit solutions to customers.
This is an exciting opportunity to gain hands-on experience in finance, payment, and credit while working for a digital bank.
* Maintain and enhance the configuration of the card processing system in collaboration with internal stakeholders and the processing system provider.
* Monitor and optimize authentication, authorization, clearing, and credit card account processing.
* Enhance the bank's digital capabilities with instant account creation, digital card enrollment, tokenized transactions, and digital customer support.
* Maintain and update processing system parameters.
* Design and implement credit card processing solutions in partnership with the processing provider.
* Coordinate service requests and oversee incident resolutions.
* Manage SLAs and monitor service quality.
* Maintain relationships with credit card schemes and support the follow-up of bulletins and mandates.
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Required Skills and Qualifications
Our ideal candidate has:
* Advanced academic degree in Technology, Economics, or equivalent experience with a minimum of 5 years' experience.
* Good knowledge of credit card issuing/acquiring and processing environments.
* Proficiency in business process documentation and/or technical solution design.
* Strong analytical abilities and communication skills.
* Fluency in English is essential; proficiency in German, French, Spanish, or Italian is a plus.
* Hands-on approach: willingness to roll up sleeves and get involved, demonstrating a down-to-earth attitude to get the job done.
* Collaboration and teamwork: a natural team player who thrives in a flat organizational structure and actively contributes to the collective success of the team.
* Self-motivation and drive: highly dedicated and motivated to achieve both individual and team goals, with a commitment to excellence and continuous improvement.
* Ownership and accountability: demonstrates a proactive approach in taking responsibility for outcomes, with a focus on seeing projects through to delivery and completion.
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Benefits
We offer challenging projects in a dynamic environment, along with opportunities for training and development, and a performance-driven bonus structure.
Our benefits package includes Pluxee lunch vouchers, employee travel insurance, preferential rates on Advanzia products, as well as transportation and wellness allowances. Our zero-carbon Emerald building supports employee health and wellbeing with various health programmes, access to our gym, and after-work sports & social events available to all members of Team.
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Others
We value responsible lending, open communication, and teamwork in cooperation with employees, business partners, and customers.