Ref: IN46826
A logistics company is currently recruiting an Export Assistant (Air Freight & Sea Freight) to work in their Frankfurt/Main office.
In this role, you will be responsible for the efficient and professional handling of export shipments as part of our export team in Frankfurt/Main, with a primary focus on air freight and occasional involvement in sea freight operations.
The ideal candidate should have a solid background in freight forwarding and logistics, excellent communication skills, and fluency in Japanese and English.
If you have logistics experience, we’d love to see your application!
--------------------------------------
ELIGIBLE APPLICANTS:
● (O) Eligible visa: Permanent residence, Spouse, Partner, Work Visa
● (X) NOT eligible: Student visa, requiring visa sponsorship, working holiday, Graduate, Freelance
WORK TYPE: hybrid
VISA SUPPORT: No
--------------------------------------
TYPE: Full-time, permanent
WORKING HOURS: 8:30-17:30 from Monday to Friday (flexible hours after probation)
SALARY: depending on experience
START: ASAP
LOCATION: Frankfurt/Main, Germany
Export Clerk (Air Freight & Sea Freight) Main Responsibilities:
● Acceptance of customer orders, including the review of documents in accordance with regulations and internal procedures
● Handling of export shipments from start to finish, primarily air freight, but also sea freight (FCL, LCL)
● Booking and reserving the required capacities with partners
● Export customs clearance (e.g. ATLAS, AES; customs goods, special customs procedures, etc.), where applicable
● Planning and scheduling of collections and transport in line with the relevant Incoterms
● Preparation of all relevant shipping documents
● Invoicing customers, as well as performing cost and price calculations
● Shipment tracking, identifying any deviations, and developing customer-focused solutions in the event of incidents
● Handling of complaints and claims for damages
● Communication with customers, customs authorities, partners, carriers, and overseas offices in Japanese, English, and German
Ideal Candidate:
● Successfully completed an apprenticeship as a freight forwarding and logistics services clerk, or possess equivalent qualifications
● Professional experience in export operations, with a preference for air freight
● Knowledge of export customs clearance processes is preferred
● Proficient in standard MS Office applications, as well as Atlas and CargoWise
● Strong commitment, a sense of responsibility, and the ability to work independently
● Excellent organisational skills, flexibility, strong communication and teamwork abilities, along with a customer- and service-oriented mindset
● Fluent in spoken and written Japanese, English, and German
** All applicants for the Export Clerk Air Freight & Sea Freight must have the right to work in the country as the Company is not able to offer visa support.
*We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.
If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
*When contacting us, please include the job reference number (Ref:IN46826 ) at the top of your message.