Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world's tech leader
Microsoft collaborates with our TP in Greece, providing excellent opportunities an excellent opportunity for experienced technology enthusiasts to work with the world's tech leader
If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the German Microsoft Support team, in order to support customers from Germany, Austria & Switzerland .
What you will do:
Depending on the team that successful candidates will join, responsibilities vary:
* Identify customers' needs and deliver appropriate solutions, including sales
* Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
* Assist customers to place an order and related issues
* Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with