JOB OPENING
1. Title: Medical Biller
2. Location: Landstuhl, Germany
3. Start date: Immediately
4. Job-Type: Part-time (35 hours per week)
SUMMARY
The American Medical Center was founded in 2012 to address and help fill the needs of the Americans stationed in the Kaiserslautern Military Community. Reportedly, the lack of "available space" of medical care on base and the headaches created by the “pay-and-claim” medical care of the German economy caused frustrations with many stationed Americans.
As demand for medical services grew, the American Medical Center has expanded its on-site medical services to include more family practice physicians, physical therapists, psychiatrists, nutritional counseling, and veterans’ evaluation services. Today, the American Medical Center offers a range of services across two locations.
A Medical Biller is needed to support the American Medical Center and its commitment to providing quality care for patients. Medical billing is a key component of quality care, and the American Medical Center is committed to ensuring that every medical procedure and service is prepared and submitted accurately, timely manner, and reflects the scope of services provided. The focus of this job is to manage the billing, insurance, and processing of payments for clients. The Medical Biller will prepare and submit claims for medical procedures and services provided to insurance companies, communicate with patients about outstanding balances, and collect payments for the provider.
QUALIFICATIONS
5. High School Diploma, GED, or Equivalent
6. Must have an active CPT license
7. Must have Experience and knowledge of coding systems (CPT/ICD-10)
8. Experience and knowledge of how to bill, history of being able to follow up and appeal a claim, and respond to insurance companies
9. Knowledge of American insurance billing policies and procedures
10. Completion of a medical billing program, or 1 year of relevant experience
11. Must be a US Citizen on SOFA Status
12. Must be able to effectively communicate in English – spoken and written
13. Proficient in computer and data entry and retrieval skills
JOB DESCRIPTION INCLUDES, BUT IS NOT LIMITED TO:
14. Document claims billed, paid, settled, and follow-up in appropriate system(s).
15. Identify and escalate issues affecting accurate billing and follow-up activities.
16. Adhere to proactive practices, which include contacting the payer directly for payment due on accounts and reviewing and responding to all mail correspondence in a timely and accurate manner.
17. Communicate with appropriate personnel to clarify billing discrepancies and obtain demographic, clinical, financial, and insurance information.
18. Perform all follow-up functions, which include the investigation of overpayments, underpayments, credit balances, and payment delays.
19. Research claim rejections, make corrections, take corrective actions, and/or refer claims to appropriate colleagues to ensure timely and accurate claim resolution.
20. Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for the delay, and supplying additional data as required.
21. Prepare special reports to document follow-up services, e.g., number of claims and dollars billed, claims edited, claims unprocessed, etc.
22. Provide problem resolution to billing and follow-up issues as needed.
Additional Information
This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.