Technical Specialist Managed Print service (f/m/d)
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. To provide support for on call escalations and doing root cause analysis of given issue
Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts
Minimum 6+ years of relevant experience on Print service including LRS, HP, GMPS
Experience with Label Printing Software Support
Consumables Management Support Coordination
Incident & Service Request Management