Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by over 30,000 global businesses, Intercom is setting the new standard for customer service. We’re hiring an Engineering Manager for our AI Models Infrastructure Team in the AI Group. The AI Models Infrastructure team builds and operates the foundational infrastructure that empowers our teams to train and run Intercom’s own AI models.
Learn more about Intercom’s engineering culture at intercom.engineering, and more about Fin at fin.ai.
Support teams of ML Scientists and Engineers building AI powered capabilities.
Experience training ML models and operating them in production, at scale.
Benefits
We are a well treated bunch, with awesome benefits! Competitive salary and equity in a fast-growing start-up.
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone.