Role Description
:
The Network Operations Administrator is responsible for managing and maintaining both cloud and on-premises networking environments. This includes overseeing virtual private networks (VPNs), cloud-based networks and virtual network appliances, as well as on-premises network infrastructure and hardware. The role ensures the performance, availability, and security of network infrastructure and subscriber connections. The administrator applies strong communication, analytical, and problem-solving skills to identify, communicate, and resolve network issues, maximizing the benefit of IT systems investments.
Key Responsibilities:
1. Manage and monitor cloud networking solutions such as AWS VPC and Azure VNet.
2. Configure, sustain, and troubleshoot on-premises networking hardware, including routers, switches, firewalls, and load balancers.
3. Set up, oversee, and maintain VPNs for secure remote access.
4. Monitor network performance and optimize for high availability and reliability.
5. Implement and oversee network security measures, including firewalls, IDS/IPS, and network access controls.
6. Perform network performance tuning, capacity planning, and scalability assessments.
7. Execute network hardware and software upgrades and patches.
8. Maintain up-to-date network documentation, including diagrams, configuration guides, and troubleshooting procedures.
9. Collaborate with IT teams to integrate and enhance network resources for applications and services.
10. Oversee network-related projects from planning through implementation and documentation.
11. Research emerging network technologies, trends, and best practices.
12. Work independently and collaboratively in a team-oriented environment.
13. Be available for on-call after-hours rotational support as necessary.
Qualifications:
Clearance Level: Secret
Education: Hold a Bachelor’s degree in Computer Science, Information Technology, or a related field, or possess equivalent work experience.
Certifications: IAT II
Experience:
14. Maintain a minimum of 3-5 years of experience in network engineering.
15. Proficiency in cloud networking solutions (e.g., AWS VPC, Azure VNet)
16. Experience with on-premises networking hardware (e.g., Cisco, Palo Alto)
17. Knowledge of networking protocols and services (TCP/IP, DNS, DHCP, VPN)
18. Experience with network monitoring tools (e.g., SolarWinds, Nagios)
19. Strong understanding of network security principles and practices
20. Experience with Elasticsearch Enterprise and Kibana dashboards
21. Excellent troubleshooting, problem-solving, and documentation skills
22. Strong verbal and written communication skills
Preferred:
23. Certifications such as CCNP, AWS Certified Advanced Networking, or CompTIA Network+
24. Experience with Software-Defined Networking (SDN) and network automation tools
25. Knowledge of F5 and NGINX technologies
26. Familiarity with scripting languages for automation (e.g., Python, Ansible, PowerShell)
27. Experience with ITIL processes and practices
28. Experience using the Atlassian suite (Jira, Confluence, Service Management)