Your tasks
1. Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
2. Assist in managing Windows servers (installation, configuration, maintenance)
3. Perform routine system updates, patches, and backups
4. Monitor system performance and troubleshoot hardware/software issues
5. Support Active Directory, DNS, DHCP, and Group Policy
6. Edit document procedures and configurations
Your profile
7. Basic knowledge of Windows Server environments (2016/2019/2022)
8. Experience in supporting end users on Windows operating systems (Windows 10/11), including troubleshooting software, hardware, and connectivity issues
9. Familiarity with Active Directory and basic network protocols as well as Entra ID
10. Some experience with virtualization (e.g., Proxmox, VMware) is a plus (optional)
11. Strong problem-solving and communication skills
12. Fluent German and English skills in spoken and written form
We offer
13. An open and friendly global corporate culture shaped by a constructive and cooperative environment
14. Many learning opportunities to deepen your skills and support your professional growth
15. Flexible working hours and the possibility of hybrid work
16. Challenging tasks and close collaboration with a competent team
17. A dynamic company where teamwork and relationship management are valued
18. Utimaco is growing and lives diversity! Our global team includes colleagues from 42 nationalities and 45 different spoken languages