About the Opportunity
Job Type: PermanentApplication Deadline: 31 July 2025
Title Operational Resilience Manager
Department Operational Resilience
Location Kronberg
Reports To Claudia Giehl
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our FFB Operational Resilience team and feel like you’re part of something bigger.
Operational Resilience :
The Team Operational Resilience is a 1st LoD Team centrally managing operational risk related regulatory requirements that need to be met by the Business. This said, we
1. Translate regulatory requirements into Guidelines and Procedures
2. Define, shape and coordinate processes according to regulatory requirements
3. Oversee the process landscape with end to end view
4. Consult the business and run process analysis to increase efficiency and improve customer experience
5. Guide the business with risk & control related activities
6. Maintain central registers & hubs
7. Manage annual review of regulatory documentation
We focus on the following topics:
8. Business Continuity Management
9. Risk Management
10. Documentation
11. Contract Management
12. End User Computing
13. Information Security
14. Records Management
15. Data Protection
About your role :
In your role as Operational Resilience Manager you will be in contact with all business units and run analysis and assessments with the teams based on standardized templates and procedures. It will also be your responsibility to manage annual reviews, consult the business and maintain central hubs & registers.
Business Continuity Management (BCM) :
16. Perform Business Impact Assesements with the business units and other BCM related activities
17. Capture BCM plans and support the annual review
18. Support the annual test plan
End User Computing (EUC) :
19. Consult the business units with EUC assessments and perform periodic controls to ensure compliance
Information Security (IS) :
20. Support the annual review of protection requirements analysis based on our process landscape
21. Support the update of the information register and other IS related 1st Line activities
Records Management & Contract Management :
22. Provide guidance to identify records
23. Support annual reviews and data deletion processes
24. Manage the contract hub (central storage of contracts)
Documentation :
25. Develop new 1st Line procedures, guidelines and templates
26. Maintain the process landscape
About you :
You will be the perfect fit for this new role in our Operational Resilience team if :
27. you have a good understanding of regulatory requirements according to MaRisk, BAIT and GDPR and you enjoy supporting the business in the related activities to foster our operational resilience.
28. You should have strong organisational skills, enjoy working with the teams and communicate well. You like to be the helping hand to guide the business through regulatory required activities.
29. You have a background in Risk Management, Business Continuity or Information Security.
30. A minimum of 2 years of professional experience in Risk Management, Business Continuity or Information Security
31. A professional banking qualification or experience in financial markets
32. Strong organisational skills
33. Experience in supporting and training business units
34. You like to be accurate to manage control activities
35. You communicate well
36. Extensive knowledge of MS Powerpoint, Excel and Word as well as MS SharePoint
37. Fluent German and English language skills
Feel rewarded :
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.