What you’ll do
The Premium Hub CoE (Center of Expertise) is an organization that focuses on delivering desired outcomes and experiences for our customers globally through premium advisory, support, and services. The delivery of quality services serves as a catalyst for the software adoption that allows our customers to accelerate their digital transformation journeys in becoming intelligent enterprises.
In your role in Center of Expertise (CoE) EMEA HANA Platform & Technical Infrastructure you will be working with a main focus on SAP HANA DB possibly including HANA performance analysis, HANA modeling, HANA Security, HANA operations, HANA XSA as well as HANA Infrastructure and
Architecture topics.
Your tasks contain:
1. Holistic support for SAP implementation, digital transformation and cloud transition projects by shaping the constant technical progress and the digital transformation of the largest SAP customers.
2. Analyze complex SAP system landscapes at critical customers including root cause analysis, performance, scalability, custom-code and implementation design focus on SAP HANA
3. Internal and External knowledge transfer as part of training and services for colleagues, customers and partners
4. Creation of business process design, architecture, scalability, security, and operations concepts for SAP solutions
5. Handling globally escalated customers and solving technical problems within challenging situations
As part of a team with more than 500 employees in EMEA, you are in constant exchange with the SAP development and other CoEs to assist our customers in an optimal way and to find appropriate solutions. We operate a Hybrid working environment where our Pledge to Flex model allows for Flexible Working options.
What you bring
6. A university degree in natural, economic or engineering sciences, e.g. computer science, business informatics, industrial engineering, mathematics, physics
7. Customer orientation with a strong focus on quality
8. Very good analytical and logical skills for solving complex problems; a structured, reliable, and independent way of working, especially in fast-changing IT landscapes and innovative technologies at our customers.
9. “Never stop learning” attitude and being creative in challenging situations
10. German and English language skills, spoken and written, for communication in constructive and open style within team and customer-facing environments
11. Able to work under pressure, in critical situations and under tight deadlines, and strong communication and presentation skills with demanding customers
Meet your team
You love to work with people in a very dynamic environment? You like to be challenged by newest technology? You want to see global players, their unique business and various locations worldwide? Then this offer fits perfectly to you. For us, the customer comes first. We support them anywhere and anytime with 100% commitment to make them a best-run company.
You will work in a highly motivated and international team consisting of both young and experienced colleagues. Our team primarily focuses on a 360-degree assessment our world’s largest customers’ SAP solutions: This includes functional and technical design including integration of different solutions, performance of critical processes, assessment of implementation and upgrade plans, and monitoring during testing and Go Live.
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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.