URGENT HIRING !!!
location's : Canada, Australia, New Zealand ( Not In India )
Benefits : Medical Insurances, Travel allowances, Flight Tickets, Meals, etc
For more information call or whatsapp +91 8800897895
Responsibilities:
* Manage and resolve complex customer issues.
* Provide personalized service and follow up on customer concerns.
* Train new team members on customer service best practices.
* Identify areas for improvement in customer support processes.
* Work closely with sales and technical teams for escalated cases.
* Handle and resolve complex customer service issues.
* Develop strategies to improve customer satisfaction and retention.
* Train and mentor junior customer service representatives.
* Work with management to enhance support processes and policies.
Skills Required
Problem Solving, customer reporting, Real Time, Customer Service Skills, Negotiation Skills, Good Teamwork, Customer Focused, Customer Engagement, Verbal Communication, customer validation, Written Communication, Customer Executive