Overview
Act as the front-line technical contact for OEM bicycle brands, supporting them in achieving best-in-class suspension performance.
Responsibilities
In collaboration with Product Management and Sales, plan, execute, and report on suspension test sessions with European brands
Develop high-performance tunes for rear shocks that perform across a wide range of bicycle designs
Facilitate customer testing and validation opportunities for forks, shocks, and seat posts
Raise early warning flags and identify areas requiring critical focus for new suspension developments
Routinely benchmark competitor products
Qualifications
5+ years of hands-on experience with suspension products, with proven expertise and detailed knowledge of RockShox suspension components and technologies
Strong understanding of the inner workings and complex systems of forks and rear shocks
Knowledge of frame design, linkages, leverage ratios, and bicycle kinematics, and their relationship to springs and dampers
Ability to test ride and evaluate component performance; basic prototyping experience is preferred
Maintains an open, intuitive, and inquisitive mindset
Demonstrates creativity, tact, and diplomacy when working with customers, colleagues, supervisors, and cross-functional teams
Ability to travel domestically and internationally as needed (up to 40% of the time)
Proficiency in English (spoken and written); German is a plus
WE OFFER
Diverse tasks and the opportunity to contribute to the development of sustainable and innovative products
A dynamic and team-oriented work environment within a rapidly growing industry
Flat hierarchies within an engaged, international team of bicycle enthusiasts
Flexible working options
Employee discounts
Company pension scheme with employer contributions
About SRAM
SRAM LLC is one of the world's largest suppliers of components to the bike industry. Established in Chicago in 1987, SRAM continues to promote cycling through its products, its advocacy, and its employees who are dedicated to improving the cycling experience. Today, SRAM employs more than 5,000+ employees, in 20+ locations, across 10+ countries. SRAM is proud to be an equal opportunity employer.