Responsibilities
At Hexagon our physical security team develops software to safeguard your world. Our video and incident management solutions help our customers to quickly resolve incidents and minimize their impact. We are a global company headquartered in US, with service teams in US, UK, India, Israel and Germany. This role is ideal for someone who loves helping the client. Become part of our extraordinary team and help us create a safer world!
We are looking for an Inside Sales Representative (m/f/d) to proactively work with assigned customers in EMEA, across our various products, to ensure customer software is up to date so you can obtain the highest possible renewal rates. Bottom-line, you will succeed in this role if you maintain and exceed your target sales goals, support the team's sales goals, and most importantly maintain excellent customer service.
Please send your CV in English as we are a global hiring team!
Responsibilities
• Work collaboratively with everyone… customers, enterprise and strategic accounts, with the focus on meeting the customer expectations and Company’s sales and renewal goals
• Probe for additional sales opportunities on all customer calls (implied other spaces)
• Create quotes as defined by our partners and customers for software and hardware
• Manage CRM database by creating opportunities, maintaining renewals, updating activity records and customer data as required
• Be the first point of contact for administrative questions in your customer set
• Answer calls and respond to email inquiries in a timely and professional manner
• Receive purchase orders and update account status to prepare for processing and billing
• Manage customer concerns with partners and/or internal parties
• Learn the Company’s growing product solutions
Requirements
• Experience in sales administrations or Inside sales desired but lateral entry also possible with interest in inside sales or sales administration
• Experience with Salesforce or similar CRM
• Known for your clear and concise communication skills
• Must speak fluent German and English
• Enjoys a positive, can-do work culture
• Quickly adapting to the different cultures and key drivers within your customer base
• Comfortable working in a dynamic and fast paced environment
• Enjoys working both in the office and from home, with a Company that believes in work live integration
• Vocational training or bachelor degree in business or related field or equivalent experience in Business
• Microsoft Office Suite proficiency; strong excel skills
• Full-time availability
About Hexagon
Hexagon is the global leader in enterprise software, empowering organizations to build a safer, more sustainable and efficient future. We transform complex data into actionable insights that drive smarter decisions, modernize operations and accelerate digital maturity across industries that matter most — public safety, defense, transportation, government, industrial facilities and physical security.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,800 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com.
Why work for Hexagon?
At Hexagon, if you can see it, you can do it. Hexagon puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.
* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.
Everyone is welcome
At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.