Key IoT Role
We are seeking a skilled IoT Engineer to join our team as one of the primary points of contact for user requests, incidents, or questions related to OBC components, including telecom, hardware, MDM, and applications.
Responsibilities:
* Escalate unresolved issues to Level 3, track, and follow up on their resolution internally or with external partners.
* Ensure documentation is up-to-date and participates in technical evolutions and projects.
* Solve issues within their domain when escalated by Level 1; log all request/incident updates in the ticketing tool.
Essential Skills:
* Background in IT or Industrial Engineering.
* Strong analytical, problem-solving skills.
* Able to work with external providers, communicate with technical and non-technical stakeholders, and drive change and innovation.
Bonus Skills:
* Technical expertise and first experience in OBC / IoT / M2M.
* Proficient in English and French, with German a plus.
* Programming skills in Python, JavaScript, SQL, or other languages.
About this role:
The ideal candidate will be a strong team player who can handle multiple tasks and prioritize their workload effectively. If you have a passion for technology and are looking for a challenging role, please apply.