ServiceNow Delivery Manager (German Fluent)
Role Overview
We are looking for an experienced ServiceNow Delivery Manager to oversee the successful delivery of ServiceNow projects, ensuring quality, timelines, and client satisfaction .
This role is ideal for candidates with a strong delivery and project management background in consulting or system integrator environments, with experience coordinating complex ServiceNow implementations.
Key Responsibilities
* Lead end-to-end delivery of ServiceNow projects across multiple workstreams
* Develop and manage project plans, budgets, risks, and dependencies
* Serve as the primary point of contact for client stakeholders
* Coordinate consultants, architects, and technical teams to ensure smooth execution
* Ensure delivery meets scope, timeline, and quality expectations
* Support reporting, governance, and escalation management
* Contribute to continuous improvement of delivery practices and methodologies
Required Experience & Skills
* Proven experience delivering ServiceNow projects in a consulting or system integrator environment
* Strong project or delivery management expertise
* Experience across CSM and other ServiceNow modules is advantageous
* Confident in stakeholder management across both business and technical teams
* Fluent German and English (spoken and written) is highly desirable
Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.
Anthony Furlonge