The IT Service Portfolio Manager (m/f/x) is located within Corporate IT of the company group. This role focuses on managing and evolving the IT Service Portfolio to ensure strategic alignment, transparency, and efficiency in the delivery of IT services across the organisation.
The IT Service Portfolio Manager is responsible for the structure, documentation and strategic alignment of the IT Service Portfolio, covering current, future and end-of-life services. The role ensures that the portfolio reflects business priorities, information security aspects, supports informed decision-making, and drives the evolution of our IT service landscape in line with corporate goals. In close cooperation with service owners, finance, information security, demand and catalogue management functions, the role fosters cross-functional collaboration and transparency across all levels of the organisation.
Key aspects of this role include standardised, secure, reusable IT service tailoring, as well as measurable IT service delivery in line with business criticality on a cross-functional, global scale.
Strategic responsibility for the alignment and continuous development of the IT Service Portfolio and its operability
Ensuring transparency and consistency across current, future, and end-of-life IT services
Defining and governing service design principles, structures, and documentation standards
Collaborating closely with financial management, IT controlling, demand management, service implementation and operations
Supporting budgeting, cost allocation models and service pricing mechanisms
Providing KPI based regular IT service portfolio reporting (e.g. SLA compliance, utilization, financials, performance) and risk management
Driving the maturity of IT service management across the organization
Engaging with service owners, catalogue managers, and other portfolio stakeholders
Participating in regular meetings and workshops with adjacent departments such as service implementation and IT operation
Several years of experience in IT Service Mgt., Practical experience in IT Service Mgt. Exceptional conceptual thinking and communication abilities
Experience in IT financial structures and service governance processes
Fluent English skills in written and spoken form (ideally C1 level), German is a plus
Our commitment to you: your benefits
As an internationally successful family business, the Liebherr Group offers you a secure job, a unique variety of tasks and exciting development opportunities.
Our benefits:
The opportunity to be a part of a global leader in innovation
A dynamic and supportive work environment with opportunities for personal and professional growth
Shaping and supporting meaningful change within our IT world
Attractive remuneration and social benefits
Flexible and hybrid working
Company pension scheme
Individual development and training opportunities
Employee benefits & discounts
Bicycle leasing
Healthy & regional catering
Company health management
Liebherr - Imagefilm Standort Oberopfingen - YouTube and find your perfect match in our family business: youtube.Please only use the online application option.
Dann freuen wir uns über Ihre Online-Bewerbung. Die Liebherr-IT Services GmbH mit Sitz in Oberopfingen bei Kirchdorf an der Iller erarbeitet IT-Lösungen für die gesamte Firmengruppe, koordiniert die standortübergreifenden IT-Anwendungen und berät die Gesellschaften der gesamten Firmengruppe in IT-Fragen.
Liebherr-IT Services GmbH
arici@liebherr.