Your Mission & Challenge Support the technical sales process throughout the entire customer journey, from initial engagement to deal closure Prepare and deliver both standard and customized product demonstrations for customers and partners Conduct discovery sessions and technical needs assessments to understand customer requirements Partner with the Account Executive team by providing technical expertise during RFPs, evaluations, and pilot projects Present robotics solutions confidently and effectively throughout the pre-sales process Maintain and continuously improve demo environments, proof-of-concept setups, and pre-sales knowledge resources Serve as the primary technical point of contact during the sales cycle Collaborate closely with Sales, Product Management, and Engineering teams Support the development of customer-centric solution concepts and technical recommendations Play a key role in helping establish NEURA Robotics as a leading global robotics company What We're Looking For 4 years of experience in Technical Customer Success, Pre-Sales, Sales Engineering, Solutions Engineering, or a related customer-facing technical role Experience working with robotics, software platforms, SDKs, APIs, AI-powered products, or comparable technical environments Hands-on experience supporting technical pilot projects and customer integrations Proven ability to design and deliver compelling product, technical, and solution presentations to executive-level stakeholders Strong troubleshooting mindset with the ability to solve technical challenges in customer-facing environments Excellent organizational skills and the ability to manage multiple projects simultaneously Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences Collaborative mindset and experience working cross-functionally with Sales, Product, and Engineering teams