Job Description
We are seeking a highly skilled Field Service Engineer to join our team in Dublin, Ireland. The successful candidate will be responsible for providing exceptional support and services to our customers.
The primary objective of this role is to ensure the availability and reliability of our products during warranty and service phases.
Key Responsibilities:
* Deliver high-quality services to increase customer satisfaction
* Collaborate with the design engineering team to improve future battery systems
* Investigate and troubleshoot complex technical problems on OPmobility Battery systems
* Analyze faults and participate in root cause analysis
* Collect data and provide feedback to the design engineering team
* Perform maintenance (preventive and corrective) of Battery systems on customers' sites
* Identify customer needs and share them with the team
* Commissioning of Battery systems
* Create corrective repair reports and warranty intervention reports
Requirements:
* Masters or bachelors degree in Electrical Engineering
* Valid driver's license
* Excellent English language skills
* Good level of knowledge of MS Office
* Experience in Field Services is an advantage
* Analytical thinking, flexibility, and ability to work independently
* Demonstrated willingness to travel
This is an exciting opportunity for a motivated individual to contribute to the success of our company. If you possess the required skills and qualifications, please apply for this challenging role.
About Us
We are a dynamic organization committed to delivering exceptional products and services to our customers. Our team is passionate about innovation and excellence, and we are looking for like-minded individuals to join us.
Benefits
This position offers a range of benefits, including competitive salary, comprehensive training, and opportunities for career growth and development.