Introduction
TELUS Digital is seeking a Digital Trust and Safety Analyst fluent in French to join our dynamic team in Essen, Germany. In this role, you will be responsible for ensuring excellent service standards and making a positive impact in the digital space.
Responsibilities
* Client Understanding: Back office support only. Taking over general administrative tasks.
* Expert Support: Provide online support for specific cases
* Business Impact: Play a crucial role in helping achieve the company’s business targets.
* Customer Satisfaction: Achieving and ensuring the quality standards.
Qualifications
* Language Proficiency: Excellent communication skills in both Ukrainian and English, written and verbal.
* Experience: Affinity with back office services.
* Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.
* Professional Approach: A solutions-driven mindset and goal-oriented work approach.
* Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.
* Eagerness to Learn: Passionate about continuous learning and research.
* Eligibility: EU citizenship or Latvian Residence Permit is required.
Incentives
* Competitive Salary: Earn up to EUR 1,700 gross.
* Document support: Work permit documents issuing assistance.
* Relocation Support: Accommodation and flight support.
* Comprehensive Training: A fully paid training period will set you up for success.
* Health Coverage: Private health insurance after 3 months of probation.
* Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
* Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
* Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
* Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
* Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive abonus for referring new employees.
* Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
Contact information
Join our team and apply now! Our recruiting team is ready to answer all your questions. We look forward to your application. We have digitized our recruiting process and now offer virtual job interviews to all applicants.
For more information and to apply, visit the original job posting on Jobs Europe .