One support our customers globally through our various brands and over 1,500 motivated employees across different fields, helping them achieve online success.
Whether through domains, websites, cloud servers, digital marketing support, or our Software as a Service (SaaS) approach, we help our customers grow their online presence. Working closely with agencies, managed service providers, and service providers, we also support reselling efforts, leveraging our decades of experience.
Our secret to success: a diverse group of individuals united by a common goal within a fantastic international team. Join us as a “Senior Customer Lifecycle Manager (m/f/d)” at group. Your mission will be to maximize customer activation, retention, and lifetime value by designing data-driven lifecycle programs across the entire customer journey.
Improve Activation and Onboarding - You will work closely with Product teams to improve onboarding flows across hosting, domains, website builder, WordPress, and SaaS products.
~ Lifecycle Execution and Optimization - You will monitor lifecycle campaign performance, run A/B tests on messaging, timing, and offers, and continuously optimize flows based on data insights to improve engagement, conversion, retention, and expansion revenue.
Strong analytical mindset with the ability to translate data into actionable lifecycle programs
~ Strong stakeholder management skills across Product, Marketing, Data, and Engineering
Highly motivated management team that lives by agile principles from strategy definition to operational implementation
~ Excellent development and career prospects
~ Permanent position
~ Flexibility for your work-life balance: Option to work from home or remotely after consultation with your team colleagues
~ Opportunity to earn attractive bonuses
~ Opportunities to balance your professional and private life
~ Regular and unforgettable team events across locations
Support for your company pension plan
With us, you can get around flexibly: supported JobRad leasing
Discounted Urban Sports Club membership
Free massages during working hours
Flat rate for fruit and drinks (coffee, tea, soda, cola, etc.)
Your gender, background, age, beliefs, or personal history do not determine your opportunities with us—what matters to us is mutual respect, personal appreciation, and the creation of a work environment where motivation and collaboration thrive.