Overview
Care Partner | Coburg
Reference: 6864959
Join Our Growing Team at Holstep Health
Applications Close: 02/03/2026
Location: Coburg and all Holstep Health locations as required
Type of Employment: Fixed Term - Full Time - 12 months
What you will do
Brief Description: Are you a dedicated, compassionate, enthusiastic and experienced Registered Nurse or Allied Health Clinician? Are you passionate about supporting Older people to maintain their independence? As a Clinical Care Partner you will play a key role in the delivery of safe, quality care and services that meets individual needs.
Your new role: The Care Partner is required to deliver relationship based, person centred, coordinated care that supports participants' goals and preferences. Wellness and reablement underpin care management activities ensuring person centred, holistic approaches to service delivery. The Care Partner ensures that care reflects individual preferences and culturally appropriate practices, while assisting participants to understand and access the level of support they require. It is the role of the Care Partner to support participants decide what services they want to receive, consistent with their aged care assessment, and work with the participant to determine how those services will be delivered. Care Partners and care planning are critical to the delivery of quality care and services that meet the participant's needs and are tailored to participant preferences. Care management services are delivered in line and must comply with the Strengthened Quality Standards.
Responsibilities
You will be responsible for:
* Manage a caseload of participants, ensuring that specific KPIs around service standards and billable care management time are met.
* Oversee short-term and ongoing SaH budgets.
* Work collaboratively within a multidisciplinary team to ensure that outcomes are achieved in line with participant goal directed care plans, and service objectives.
* Identify participant needs, goals, preferences and existing supports. Develop and review care plans and quarterly budgets.
* Establish and review service agreements.
* Conduct risk assessments in relation to the participant and their home.
* Communicate with aged care providers regarding the participant's needs and wellbeing.
* Facilitate transitions in and out of different care settings and ensuring continuity of care.
* Monitor and respond to changing needs.
* Identify risks to the participant's health, safety and wellbeing and ongoing management of those risks.
* Evaluate the participant's goals, service quality and outcomes.
* Support participants (and their carer or supporter) to make informed decisions, including respecting their right to take risks, as per the supported decision-making framework.
* Support delivery of services with wellness and reablement approaches.
* Ensure participant views, rights and concerns are heard and escalated, including in relation to complaints.
* Support the participant with providing feedback and complaints.
* Ensure compliance with all relevant legislation, funding guidelines, service standards and contractual obligations.
What you need to succeed
* Diploma of Nursing
* Certificate III in Individual Support (Ageing)
* Certificate IV in Aged Care
* Certificate IV in Disability
* Certificate IV in Community Services
* Diploma of Community Services (Case Management)
* Diploma of Ageing Studies and Services.
* Appropriate Qualifications, as detailed in the Qualifications Section below, recognised by the employer compliant with Australian Qualifications Framework and/or at least 2 years-experience working in a similar role in Home Care Packages.
* Experience with Case Management, participant assessment and care planning, in particular managing a caseload of participants from goal directed care principles and brokerage model of service delivery.
* Sound Understanding of Support at Home and the Strengthened Quality Standards.
* Demonstrated ability to provide person centred, holistic services.
* Financial skills to effectively develop and monitor package expenditure for a variety of participants within a framework of participant directed care and choice supported by program guidelines and quality principles.
* Highly developed written and oral communication skills, interpersonal and organisational skills.
* Demonstrated ability to work autonomously and as a member of an effective team, including networking capacity with a wide range of service providers and other relevant stakeholders.
* Demonstrated administrative and computer skills to meet the program requirements.
* Knowledge of My Aged Care portal and Participant Information Management Systems.
What we offer
At Holstep Health, we embrace diversity, inclusion and flexibility, encouraging you to bring your whole self to work. As part of our team, you will be supported in your growth and professional development. We also offer:
* Generous salary packaging
* Flexible work arrangements
* Opportunities for additional leave
How to apply
Please submit the following:
* A cover letter
* Your resume, including two recent referees
* A response to the key selection criteria outlined in the position description
Important Recruitment Notice: Holstep Health will only contact candidates via an official email address ending in @holstephealth.org.au. Any requests for personal information will only occur at the appropriate stage of the recruitment and onboarding process and will be issued via secure systems.
At Holstep Health, we celebrate diversity and inclusion and encourage applications from people of all backgrounds, religions, sexual orientations, ages and genders. We value the unique perspectives each individual brings to our team.
Have questions? Don’t hesitate to reach out, whether it's for a confidential chat about one of our roles or you simply need help navigating our online application form. We’re happy to help.
About us
Holstep Health employs over 700 valued staff, working alongside volunteers and students who are building their capacity to qualify as Health and Community Services support workers and service providers.
Holstep Health employs highly qualified medical staff and personnel providing the best service to the most in need in the community.
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