Job Description
About us
Rolls-Royce pioneers cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs.Tasks
We are a leading innovator in the field of aerospace engineering. Within our People Services team in Dahlewitz (near Berlin), we are looking for a motivated Process Excellence Manager to drive process excellence, ensure seamless employee services, and support continuous improvement across HR operations.
This role acts as a key point of contact for HR processes, contributing to operational efficiency and creating a positive employee experience within an international and dynamic environment.
Key Responsibilities
* Serve as a point of contact for HR processes within People Services.
* Contribute to the development of new techniques and continuous improvement of workflows.
* Identify opportunities to enhance service quality and timeliness.
* Build and maintain process flows and procedural documentation to support operational performance.
* Liaise with key stakeholders to implement and roll out new procedures and processes.
* Engage with stakeholders across functions to ensure a positive employee and customer experience.
* Support the evaluation and resolution of complex HR requests in ServiceNow.
* Train and coach team members on processes, systems, and best practices.
* Collaborate with other Rolls-Royce entities and locations to harmonize HR processes.
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