German-Speaking Customer Care Specialist – Hybrid in Malta
Looking to work in a role where your actions make the internet a safer place? Join us as a German-Speaking Customer Care Specialist and be part of a team dedicated to enhancing online security. You'll review content and provide email-based customer support, all while enjoying the flexibility of a hybrid working model in Malta.
No prior experience is necessary—we’re looking for individuals with a proactive mindset, attention to detail, and a genuine passion for customer care.
What You’ll Love About This Role
* Hybrid Work Setup: Work from home and collaborate in a modern office space in Malta.
* Relocation Assistance: Moving to Malta is easy with our comprehensive relocation package.
* Bonuses & Growth: Regular team performance bonuses and a clear career growth path.
* Health Insurance: Full coverage to ensure your health and well-being.
* Flexible Shifts: We understand work-life balance and offer shifts that fit your lifestyle.
What You’ll Do
* Respond to customer inquiries and resolve issues via email.
* Moderate online content to ensure compliance with guidelines and laws.
* Play a key role in preventing fraud, scams, and harmful content.
Who You Are
* A native German speaker with excellent written communication skills.
* Fluent in English at a conversational level.
* An EU citizen or valid work permit holder.
* Ready to relocate to Malta and join us ASAP.
If you’re excited about contributing to a safer online environment, we’d love to have you on board!