As a leading provider of smart metering services, VOLTARIS is actively shaping the digital transformation of the energy sector. With efficient IT processes and smart solutions, we are driving the energy transition forward together with our municipal utility partners. For our IT and Process Digitalization team, we are looking for you as Business Analyst / IT Process Manager (m/f/d) – Digitalization & AI The focus of this position is on the capture, analysis, optimization, and digitalization of business and IT processes. In your role, reporting directly to the division manager, you will take on varied and responsible tasks and actively help shape digitalization within the company. Merzig, Maxdorf Full-time Immediate start Permanent position Competitive compensation Opportunity for remote work What to expect – your role with impact: You will analyze existing business and IT processes, design measures for their digitization and automation, and implement them. In doing so, you will also integrate AI approaches to increase efficiency and support processes, and develop AI guidelines, AI requirements, and AI use cases within business processes. Together with our departments in smart metering and system operations, you will create specifications and translate technical requirements into structured collaboration with the IT team—from implementation to technical clarification and prioritization of requirements. Planning, conducting, and documenting process acceptance tests, as well as providing support for quality assurance, are just as much a part of the role as establishing Service Level Agreements (SLAs) within relevant processes. What you bring to the table—both professionally and personally: You’re a good fit for us if you have the right qualifications (a degree in Business Informatics, Computer Science, or Business Administration) and already have experience as a Business Analyst or IT/Process Manager—ideally with relevant certification. A strong understanding of business processes, IT requirements, and digital transformation projects is essential for this role. Ideally, you bring knowledge of process modeling and process optimization (e.g., BPMN, UML), requirements management, test management, and collaboration with development teams. Confidence in working with process metrics, SLA definitions, and a service-oriented approach is also an advantage. If you also work in a structured, analytical, and solution-oriented manner, communicate clearly, and have an interest in AI-based process solutions, we look forward to receiving your application. We offer you: Family-friendly company Company pension plan Flexible work schedules 13th-month bonus Support for continuing education and professional development Open feedback culture Have we piqued your interest? Then apply online by June 12, 2026. Contact: Markus Zander Tel.: 49 (0)681 607-1634 We actively promote equality and equal treatment of all applicants. For this reason, we particularly welcome applications from people with disabilities, whose integration is a special priority for us. VOLTARIS GmbH Voltastraße 3 • 67133 Maxdorf Hochwaldstraße 70 • 66663 Merzig