At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives.
Your responsibilities will include developing strong relationships with customers and key business executives, answering to client queries and identifying new business opportunities among these customers.
With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer.
Collaboration is key, and as a Customer Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond.
You're not just an expert in our industry—you're an expert in Financial Services and Insurance. Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation.
If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management – then we can't wait to meet you. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. keen to drive your own personal and professional development. Serve as the main point of contact for all customer account management matters
Negotiate contracts and close agreements to maximize profit and growth
Develop trusted advisor relationships with customer stakeholders and executive sponsors
Proven work experience (2+ years) in account management or a relevant role
Ability to communicate, present, and influence key stakeholders at all levels, including executive and C-level
Experience with CRM software and Microsoft 365
Ability to manage multiple projects and demands while maintaining attention to detail
Bachelor's degree or Master’s degree
Relationship management experience
Cross-functional team management experience
Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.