Head of (f/m/d) Global Field Service
About the Role
Location Germany Nordrhein-Westfalen Duisburg Company Siemens Energy Global GmbH & Co. KG Organization Transformation of Industry Business Unit Compression Full / Part time Full-time Experience Level Experienced Professional A Snapshot of Your Day We are seeking an experienced and dynamic Head of Global Field Service to lead and manage field service operations globally for our compressor business, this includes normal Service activities, Modification and Upgrades and New compressor installations.The successful candidate possesses a strong technical background in rotating equipment, excellent leadership capabilities, and a customer-focused mindset to drive operational excellence and Field Service growth.How You’ll Make an Impact
1. Ensure safe, compliant, and standardized execution of global compression field service through clear governance, methods, and KPIs
2. Optimize field service capacity and skills across compressors types via workforce planning, certification, and talent development
3. Improve service profitability and delivery performance by driving utilization, planning quality, and on‑time outage execution
4. Strengthen customer retention and installed‑fleet penetration by positioning Compression Field Service as a trusted technical and commercial partner
What You Bring
5. Bachelor’s degree in engineering or technology, business administration, or related field
6. Long-term relevant experience in service businesses (field service, repair operations, customer technical support) or equivalent as well as proven leadership in global Compression / Rotating Equipment organisations, with experience driving standardized execution across regions and cultures
7. Strong workforce and capability management expertise, including capacity planning, certification models, and long‑term skill development for field engineers
8. Demonstrated track record in improving service profitability and delivery, through utilization management, outage planning, and operational rigor
9. Customer‑centric mindset with strong stakeholder management skills, positioning Field Service as a trusted partner across sales, repairs, and upgrades on the installed base.
10. Preferred, Hands‑on experience enabling digital and AI solutions in field service, translating operational data into efficiency gains, quality improvements, and commercial value