Additional Information Job Number 26006541 Job Category Event Management Location Sheraton Frankfurt Airport Hotel and Conference Center, Hugo-Eckener-Ring 15, Flughafen/ Terminal 1, Frankfurt am Main, Hessen, Germany, 60549 VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Be empowered. Begin: Personalised onboarding program & staff accommodation subject to availability to support your start Belong: A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another Become : Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels Be connected: Numerous employee events and team-building activities to strengthen our u201cTeam Spiritu201d Be honored: Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide Be well: Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement Be you. Two brands, one workplace full of event energy: At the Sheraton & Marriott Frankfurt Airport Hotel, we bring hundreds of events to life each year u2013 from exclusive business meetings to large-scale international functions. If you love events, enjoy fast-paced environments, and want to lead a high-performing team, then step into the role of Banquet Manager (m/f/d). Your key responsibilities include: Own end-to-end banquet & event operations across all function spaces - including set-up/strike per standards, flawless BEO execution, and hands-on presence during service Guest satisfaction & host leadership: Primary on-site contact for planners; proactively collect feedback, resolve complaints with thorough follow-up; drive continuous service improvement Financials & planning: Build shift plans based on forecast and standards; control all banquet costs (beverage, labor, equipment, externals), ensure asset protection and reporting Quality, hygiene & safety: Ensure cleanliness, HACCP/HS compliance, and adherence to legal requirements ; maintain equipment and inventories Lead & develop the team: Manage both the Banquet department and our Banquet Reception (Meeting Concierge team) - approx. 18 team members in total; set goals, run briefings & monthly meetings; onboard, train, coach, and manage performance Cross-functional coordination: Work closely with Culinary, Stewarding, Technik, Housekeeping, Front Office, and 3rd-party event partners ; participate in pre-/post-cons Administrative excellence: Maintain daily reports and KPIs; conduct development interviews; standardize workflows and implement continuous process improvements Be able. Completed vocational training/degree in hospitality/events and several yearsu2019 experience ideally with leadership responsibility in banquet or event management. In-depth OPERA knowledge (crucial) ; proficient with MS Office and relevant event/POS systems Proven experience delivering large-scale events (800 pax) Strong leadership, decision-making, and problem-solving skills - even under pressure Solid knowledge of banquet & service standards, room/table setups, food & wine pairings, and upselling Excellent communication skills in German and English ; polished, professional demeanour Highly organized, detail-oriented, resilient, and flexible (evenings, weekends, holidays); comfortable with extended standing/walking and light lifting Be connected. We look forward to getting to know you! Once we receive your application, weu2019ll get back to you promptly. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, origin, religion, sexual orientation or any other basis covered by applicable law._ \LI-AR2 When you join the Sheraton family, you become a member of its global community. Weu2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If youu2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be u2018The Worldu2019s Gathering Placeu2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.