Retail Store Sales Lead
Location: Bloomington, MN
Reports to: Store Manager
About the Role: SITKA is seeking a Retail Store Sales Lead to join our team in our Bloomington, MN store. In this role, you will report to the Store Manager. You will provide leadership support and direction to the store team and successfully execute company strategies. You will help coach and motivate a team of brand advocates who in turn will provide a premium customer experience. You drive store profitability by upholding store operational and visual merchandising standards. You have a customer first mindset, and thrive in fast-paced, ever-changing entrepreneurial environments.
This is not a remote position.
This is a contract position.
General Job Duties:
1. Model brand service standards to help drive excellent customer experience
2. Coach the store team on SITKA standard of customer service, brand identify, product, and operations
3. Create and support a culture of customer engagement amongst your team
4. Provide a timely response to daily, weekly, and monthly tasks assigned by Assistant Store
Manager and Store Manager
5. Ensure timely execution of distributed goals and tasks assigned to the sales staff
6. Execute opening and closing procedures
7. Become a brand expert on all things SITKA
8. Assist in inventory procedures, allocation, and replenishment, third party orders, shipping, receiving, cycle counting etc.
9. Work with the Visual Merchandiser to uphold merchandising standards to create an appealing
In-store Experience
10. Maintain cleanliness of the store by executing and upholding cleaning standards
11. Operate the POS to complete all sales, returns and exchange transactions effectively and accurately
12. Assist with store events
Qualifications & Experience:
13. Positive attitude that goes above and beyond for customers.
14. 1+ years of customer service and/or retail experience preferred.
15. Previous retail knowledge (POS, Inventory, customer service, and sales) preferred.
16. Ability to work in a fast-paced environment.
17. Knowledge of outdoor gear preferred.
18. Must love outdoors, hunting knowledge preferred.
Physical Requirements:
19. Stand for the duration of the shift.
20. Move and process shipments.
21. Ability to lift 45 lbs.
22. Operate general office equipment (phones, computers etc.)
Perks:
23. 65% discount on Sitka store merchandise
24. PTO, client-specific paid Holidays, a comprehensive benefits package, and weekly pay via direct deposit or Rapid PayCards for those who qualify
25. Referral Program Perks! Employees who refer a candidate who fully completes 250+ hours will receive a $50 Visa Gift Card Bonus.
Equal Employment Opportunity
Placers will recruit, hire, train and promote individuals, as well as administer any and all personnel actions, without regard to individual’s race, religion, creed or color, national origin, ancestry, mental and/or physical disability, gender, age, marital status, sexual orientation, or other characteristics protected by law. Placers will make reasonable accommodations to qualified individuals and will not tolerate any unlawful discrimination and any such conduct is prohibited.
Diversity and Inclusion Promise
Placers values everyone. We like the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. At Placers, we will continue to make our workplaces trusting places to have complex and sometimes difficult, conversations about diversity and inclusion.