DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.
As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.
Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.
Job purpose
The Global Head of Reefer Trade Management is responsible for the overall volume development and GP of the Reefer FCL globally. The individual drives and defines the reefer trade strategies across the globe aligned with the regions and Reefer Management.
The global head is responsible for setting and executing the global carrier strategy by personally managing and developing the relationships with our core carriers, and regional niche carriers (where needed) globally.
Furthermore, the role is part of the global trade management leadership team responsible for aligning and setting a clear direction for the Reefer FCL product development and growth in collaboration with the growth and M&S organization.
Principal accountabilities
* Strategy & PnL management
o Responsible for Reefer FCL P&L and product development.
o Define and drive trade strategies and growth trade lanes in collaboration with the Global Head of Reefer & Bulk.
o Ensure Reefer FCL budgeted business development in the assigned trades by setting and agreeing appropriate goals with carriers, countries, reefer mng and trade management.
o Ensure regular market information for all trade lanes & communicate them to Trade Management, OFR network and M&S.
* Carrier Management
o Manage and develop relationships with carriers, focusing on Strategic Partner Carriers globally and aligning with the global carrier strategy.
o Negotiate rates and other conditions like free times, credit terms etc. with carriers and conclude Service Contracts and Agreements in line with global strategy and according to corporate (legal) guidance.
o Centrally provides fundamental base (price, space, cooperation) for any Reefer FCL businesses on a global level for all volumes in cooperation and alignment with regional Trade Mgt and Reefer Mgt.
o Drive optimization of local charges across the globe
o Monitoring core carrier adherence performance weekly and monthly by utilizing various available tools to achieve target with carriers based on latest estimate.
* Lead, guide, strengthen and grow the global trade management team’s reefer competencies and support creation of the next level leaders in individual trades.
* Allocation and Yield Management
o Responsible (together with trade mgt) for allocation management on main export trades, which includes
+ setting up (weekly) allocations with all (core) carriers
+ maintaining agreed allocations in existing and future systems
+ Responsible for setting so-called “volume steering guidelines” which can vary per trade and country
+ Increase NOR (Non-Operating Reefer) loadings on backhaul routes to capitalize on competitive pricing and ensure reefer container availability for head haul trades
+ Drive cost savings by strategically directing equipment to high-demand areas within carrier networks.
o Monitors actual volumes booked and shipped and takes corrective actions (= initiates carrier shifting) in order
+ to utilize available space
+ to fulfill carrier targets and contract MQCs
+ to optimize and maximize GP on customer, shipment, trade lane level
+ to optimize and maximize carrier incentives
* Volume and Pricing
o Responsible for the Port-to-Port pricing.
o Work with Growth Team to achieve joint approach for the organization across the network for Reefer growth in both SME and Large RFQs.
o Utilizing own market knowledge to obtain more details to win/ retain customers.
o Provide CSI and DGF BC/MNC/ (Region and Country) guidance & consulting on reefer OFR buying conditions (rates, space, equipment availability, free time etc.).
o Steer Focus Trade lanes in close cooperation with country reefer mgt, RDM (Route Development Manager) team and trade mgt.
o Assist in customer business implementation by enabling carrier’s cooperation and understanding.
o Actively engage with key customers globally and sponsor the relationship growth with them.
* Drive, Support and/or co-ordinate global projects upon request.
* Collaboration with reefer management and competency center to enhance our pharma offering including GxP compliance, monitoring and high value solutions
Skills
* Clear result orientation and commercial mindset
* Strategic but action-oriented mindset which contributes to business
* Strong commercial sense and motivation to serve the customer
* Good negotiator, always having the aspired goal in mind
* Needs to be able to manage functional teams virtually
* Excellent networking abilities and impeccable interpersonal approach
* Able to lead larger internal and external meetings
* Feels comfortable in a corporate environment
* Like to make decisions with significant impact to the network
* Readiness to coach people and like to work across cultures
* Proven experience in Trade Management and Ocean Freight
Qualifications & Key Requirements
* Must be able to travel internationally ca. 20%
* 8-10 years of experience in the OFR forwarding industry
* Used to work in a multinational environment and in a large corporation
* Seasoned leader with successful track record
* Good carrier contacts
Location
Bonn but flexible in Europe
RCS Grade
G
Your benefits
We offer excellent employee benefits, a competitive salary package and great development opportunities.
* Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees
* Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs.
* Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices.
* Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment.
* Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge.
* Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.
Interested in this position? Just click on “Apply”!
Are you curious to learn more about us?
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We are looking forward to your application.
DGF HR Team