ServiceNow Platform architect
(m/f/d)
Freiberuflich für ein Projekt in Teilauslastung Düsseldorf & remote Start date: asap Reference number: 858670/1
Diesen Job teilen oder drucken
Responsibilities
1. Own the ServiceNow platform roadmap and architecture, ensuring scalability, performance, and security in the OSS landscape
2. Define and enforce architecture standards, governance, and best practices
3. Evaluate new ServiceNow features and leads customizations, extensions, integrations, and CI/CD pipeline design in collaboration with Dev and Ops teams
4. Establish and maintain platform governance, ensuring compliance with security, data protection, and regulatory requirements
5. Manage ServiceNow licensing, cost control, and optimization in collaboration with licence management
6. Manage release and upgrade strategies and oversees all platform environments (DEV, TEST, PROD)
7. Ensure stable platform operations through monitoring, troubleshooting, and system health management
8. Oversee instance configurations, patches, clones, and data refreshes
9. Design and maintain integrations (REST, SOAP, MID Server, IntegrationHub) and platform automations
10. Guide test automation (ATF) and ensure technical quality of all solutions
11. Define role and access models and manages users and permissions
12. Monitor KPIs, SLAs, and user satisfaction, driving continuous platform improvement
Profile
13. Extensive ServiceNow architecture experience
14. Strong knowledge of ServiceNow modules, data models, security, CI/CD and integrations
15. Hands-on ServiceNow development skills (JavaScript, Flow Designer, IntegrationHub, ATF)
16. Experience in Telco/ OSS environments
17. Knowledge of OMT, TNI, FSM or similar scalable systems is a strong advantage
Benefits
18. Opportunity for project extension
19. A highly motivated team and an open way of communication
20. A very renowned company