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Retail store operations director

Berlin
beBeeLeadership
Director
Inserat online seit: 13 September
Beschreibung

Key Responsibilities Include:Establish a vision for the store, communicate it to team members, and drive operations.Build a strong team with various experiences, backgrounds, and skillsets to manage store operations.Manage hiring processes, ensure a focus on IDEA (inclusion, diversity, equity, and action) and other priorities.Support ongoing learning and development of all team members through direct feedback, coaching, mentoring, and career path guidance.Engage in career discussions to support team understanding of how working at lululemon contributes to career and personal growth.Provide team member recognition, gap assessment, and overall performance documentation to support career and personal growth.Establish supportive and productive relationships with all team members, focusing on personal and professional development.Collaborate with in-store team members to ensure optimal guest experience that values guests' time and supports store operations.Support team members to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs.Role Overview:The Store Manager is responsible for leading and managing all aspects of retail store operations. Key responsibilities include establishing a clear vision for the store, building a strong team, managing hiring processes, and ensuring ongoing learning and development of all team members.This role requires excellent leadership and management skills, as well as the ability to communicate effectively with team members and drive store operations.A successful candidate will be able to establish a positive and productive work environment, foster open communication, and promote a culture of inclusivity and respect.The ideal candidate will have a passion for delivering exceptional customer service, driving sales growth, and achieving business objectives.Key Performance Indicators (KPIs) for this role include:Sales growth and profitabilityGuest satisfaction and loyaltyTeam engagement and retentionOperational efficiency and effectivenessThis is an exciting opportunity for a motivated and results-driven individual to join our team and contribute to the success of our retail store operations.

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