We are looking for a Working Student Operations Assistant to join our Bolt Drive business. You will be supporting the team in a smooth traffic offense fine management.
Please note that this is a part-time position, with the possibility of working full-time during the semester breaks.
About us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About the role
As a Bolt Drive Working Student Operations Assistant, you will be responsible for smooth traffic offense fine management. The goal is to process traffic offenses on time as well as answer authority requests based on set guidelines.
Main tasks and responsibilities:
* Manage and administer incoming traffic offense fines, including forwarding data to authorities and issuing fines to users.
* Answering incoming authority requests connected to traffic offenses and criminal offenses both in writing and on the phone.
* Creation of reports to monitor volumes and performance.
* Assist with further operational duties as required.
About you:
* You care about people and you are passionate about helping others.
* You are an excellent communicator in English and German.
* You are a natural problem solver and quick learner.
* You have very good attention to detail and can multitask, prioritize, and focus.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying!
Why you'll love it here:
* Work on real-life projects and gain hands-on experience.
* Play a direct role in shaping the future of mobility.
* Work in fast-moving autonomous teams with some of the smartest people in the world.
* Accelerate your professional growth.
* Enjoy various team events to get to know your colleagues.
* Receive a competitive entry-level salary.
* Some perks may differ depending on your location and role.
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