Who we are looking for We’re looking for a proactive and analytical Customer Success Manager to join our team and help manage and grow our supply partnerships across the EU market. If you enjoy working with data, solving problems, and building long-term relationships with partners, you’ll feel right at home with us. This role is perfect for someone who is detail-oriented, tech-savvy, and thrives in a collaborative environment. What you bring A passion for building and nurturing partnerships with publishers and tech providers A data-driven mindset and the ability to derive insights from complex information Technical curiosity and confidence in working with digital advertising tools An independent, solution-oriented approach to problem-solving Proficient communication skills in both German and English Familiarity with data tools such as Excel, dashboards, or APIs Strong interest in digital advertising and ad tech Experience in account management, programmatic advertising, or ad tech Your mission Manage and grow relationships with existing supply partners Support the onboarding process of new partners Analyze performance data to identify optimization opportunities Troubleshoot technical issues and support partners with solutions Act as a strategic advisor to partners, sharing insights and best practices Collaborate closely with internal teams including Business Development, Demand, and Tech What we offer A compelling & competitive salary that reflects your skills and experience Short decision-making paths and flat hierarchies A dynamic, supportive team with room for personal and professional growth The chance to represent a leading company in a fast-evolving industry Who we are ConnectAd is a forward-thinking company at the forefront of the programmatic advertising space. We work with top-tier clients and partners across Europe to drive results with transparency and innovation. Equal Opportunity Employer ConnectAd is proud to be an equal opportunity employer. We don’t just value diversity—we celebrate it. We welcome all qualified applicants regardless of race, religion, gender, sexual orientation, age, disability, or background. Ready to join us? We’d love to hear from you. Contact person Elisabeth Wolfmayer work@connectad.io Discover more about ConnectAd!