Job Description
We're seeking a Technical Product Support Specialist to join our team in Germany.
* Providing technical assistance and product recommendations
* Handling customer inquiries
* Collaborating with global teams and supporting marketing initiatives
Key Responsibilities:
1. Assist customers with product-related queries via phone, email, or chat
2. Offer solutions and alternatives to meet customer needs
3. Liaise with cross-functional teams to drive business growth
Requirements:
* Excellent communication and problem-solving skills
* Ability to work independently and as part of a global team
* Proficiency in using technical tools and software
What We Offer:
* A dynamic work environment with opportunities for growth
* A competitive compensation package
* Professional development and training programs
About Us:
We are a leading provider of optical components. Our mission is to deliver high-quality products and exceptional customer service.