Job DescriptionWe drive innovation in the semiconductor industry through cutting-edge technology and expertise.As a leader in automated test systems, we empower businesses to achieve their goals.Collaborate with the business partner portal team to manage user registration, compliance checks and onboarding processes.Responsible for support KPIs for response and resolution times for all applications in the portfolio.Quality assurance and signoff for new changes, features and updates in the application portfolio.Develop and implement operational dashboards and reports for key performance indicators and business requirements.Requirements:University degree in Computer Science or related field.Experience in IT operations, customer service and project management.Ability to lead teams, handle conflicts and resolve issues efficiently.Knowledge of portal technologies, Salesforce platform and reporting tools like Power BI.Language: Fluency in English, German and Japanese desired.Our Offer:Competitive salary and benefitsProfessional development opportunitiesWellness programs and job securityFlexible work arrangementsA challenging career with growth opportunities and a supportive work environment.