Description
:
For over 150 years, our dedication to being the for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.
Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.
Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.
An exciting and meaningful role within the important and growing Wealth Management segment of Deutsche Bank Luxembourg. You will have the chance to become the main and reliable contact for Senior Relationship Managers. You are part of a dynamic and highly motivated team within a diverse environment in one of the most attractive segments with growth opportunities.
Your goal is to maximize client satisfaction as well as establishing credibility and trust, maintaining the highest standards of personal and professional integrity. You will be in touch with our bank-internal specialists (products, credit, risk, legal, compliance, operations) and handle complex account related queries and execution of all tasks and processes of the life-cycle of a Wealth Management account.
Responsibilities
1. Support senior relationship managers from the German International Coverage team to identify new opportunities and undertaking research requests
2. Document client profiles for onboarding purposes
3. Interact with clients and their representatives during onboarding stage and KYC process
4. Maintain close contact with clients in conjunction with the assigned relationship manager
5. Assist in preparing client meetings and provide comprehensive overview about the bank, products and services. Draft Minutes when present in client meetings
6. Interact with clients on a recurring basis for operational matters
7. Perform periodic client reviews in line with KYC policies and within deadlines
8. Provide execution services of all kinds of transaction services requirements and product application processes: payments, deposits, loans, security transactions, statements
9. Contribute to continuous process improvement initiatives to enhance client services
Skills
10. Acquired understanding of bank policies, processes and services
11. At least 3-5 years of experience within Wealth Management / Private Banking Good problem-solving skills, multitasking and attention to detail
12. Strong teamwork and organizational skills, ability to work under strict deadlines
13. Client-centric and excellent communication skills
14. Positive attitude, solution oriented and dynamic working approach
15. English, French and German language skills, other languages are an advantage
The successful candidate will be asked to present a recent criminal record.
Well-being & Benefits
16. Emotionally and mentally balanced:
We support you in maintaining good mental health. Benefit from initiatives such as training events, counseling and support in difficult life situations and a culture where you can openly speak about mental health. Reach out to our Mental Health First Aiders.
17. Physically thriving:
We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. We offer an in-house gym, standing desks, medical check-ups and promote healthier ways of working.
18. Socially connected:
We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being. Our local benefits vary from different types of leave, sports groups to engage with colleagues while keeping physically active and a hybrid working model.
19. Financially secure:
We support you to meet personal financial goals during your active career and for the future.
Thus, we offer two pension contribution plans, a worldwide accident insurance, private insurance discounts, special conditions as a Deutsche Bank employee with several retail banks in Luxembourg, public transportation reimbursement, lunch voucher scheme, company car participation, as well as a Corporate Benefits platform
Our cultural aspiration is to be ‘empowered to excel together every day’. This means we strive for the highest standards of integrity, are accountable while learning from mistakes, promote speaking up and constructively challenge each other to further innovation. Seeking out conversations, proactively embracing change, new facts and different perspectives helps our talented and diverse teams to work in partnership across the globe and drive business results.