Business Operations Assistant
Luxembourg's airport is a leading hub for passenger and cargo transport in Europe.
* We provide a safe, high-performance infrastructure for air transport of passengers and goods.
* The surrounding areas are developed in terms of activities and facilities.
We welcome over 5.4 million passengers annually and rank among the top freight hubs in Europe.
A diverse team of over 390 people from various backgrounds and nationalities relies on passion and excellence to ensure smooth operation.
Job Opportunity: Business Aviation Center Operations Assistant
Key Responsibilities:
* Provide operational support for the Business Aviation Centre.
* Receive and handle customer requests at the Business Aviation Centre.
* Coordinate operators' requests using internal management tools.
* Ensure flight operations planning and follow-up.
* Guarantee arrivals and departures run smoothly.
* Ensure customer loyalty and drive service improvement.
* Perform customer invoicing and payment operations.
* Welcoming passengers to the VIP Lounge.
* Develop information communication for smooth operations.
Main Missions:
* Participate in inclusion initiatives.
* Support new employee integration.
* Adhere to responsible behavior regarding waste sorting and energy saving.