Operations is the backbone of a company's success. This key part of our business ensures timely order fulfillment and dispatch as an Area Manager overseeing site operations to meet customer demand.
Key Responsibilities
* Create a culture of safety and wellbeing.
* Analyse and implement changes to maintain quality and productivity through data-driven decision making.
* Oversee projects to streamline processes and improve customer service by collaborating with colleagues.
* Improve operational excellence through efficient use of resources and effective communication with stakeholders.
* Standardise shift practices across the organisation to ensure consistency in service delivery.
A day in the life involves working on the night shift at one of our sites, focusing on productivity and owning a culture of safety. You'll also oversee process improvements and drive implementation to achieve business objectives.
About the Team
Our team specialises in managing heavy items like furniture and large home appliances, providing end-to-end service from supply chain fulfilment to delivery and returns. We offer extra customer care, including unpacking, assembling, and installing items.
As a member of our team, you'll be part of a rapidly growing organisation with ambitious plans to expand specialist fulfilment centres and delivery stations across the UK and Europe.
Requirements
* Bachelor's degree or equivalent qualification.
* Relevant experience in people management and leadership.
* Excellent communication skills with stakeholders, including ability to negotiate and influence others.
* Advanced proficiency in English and local language, both written and spoken.