Overview Work in Portugal - Customer Care/German Market (Remote Job with Accomodation)!) Your Position Position: Customer Support RepresentativeLocation: Remote in PortugalMarket: German-Speaking Your Main Responsibilities Respond to customer requests via email, chat, contact forms, and calls Handle support tickets related to general queries, refunds, or incomplete services Call users to speed up case resolution and improve communication Perform back-office tasks that may involve outbound calls Conduct outbound calls to promote products, collect feedback, and support customer success Maintain accurate records using CRM tools Achieve performance goals and respect deadlines Provide operational feedback and escalate cases when needed Salary Package Salary: Up to1,300 +performance & complexity bonus gross/monthly (14 salaries per year) Relocation Support (exceptional, for candidates moving from abroad) Accommodation Option Accommodation Option:Studio apartment in a company shared buildingfor up to 12 monthsRent: 280/month, all utilities included (deducted from payslip) Working Conditions 40 hours/week + 1 hour lunch break 22 vacation days per year If you work on a Portuguese public holiday, you receive a compensation day Why Portugal? A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance. How to apply Want to apply or learn more? Feel free to message me! #J-18808-Ljbffr