Fluent German speakers wanted for Microsoft Customer Experts in Greece. As a world leader in tech, we collaborate with our partners to provide excellent opportunities for technology enthusiasts.
Our team supports customers from Germany, Austria & Switzerland, providing solutions and sales. Depending on the team, responsibilities vary:
* Identify customer needs and deliver solutions
* Handle billing inquiries, transactions, and provide timely resolutions
* Assist customers with orders and related issues
* Answer inquiries, troubleshoot technical issues, and assist with account issues
* Follow diagnostic procedures and handle frequently asked questions effectively
* Turn every customer into a happy customer
* Exchange ideas and solutions with colleagues
Required Skills and Qualifications
* Excellent communication skills in German
* Good command of English (B2+)
* Sales experience with consumer products and services an asset
* Technical research skills for troubleshooting
* Advanced internet research skills
* An empathetic soul with strong communication skills
* A positive and adventurous attitude
* A willingness to learn and absorb knowledge
What We Offer
* Relocation support to Greece (flight tickets, hotel accommodation, house searching process)
* Competitive monthly salary + 2 extra salaries per year
* Referral program with bonuses
* Healthcare benefits and numerous discounts
* Full training by certified instructors
* Professional growth and development opportunities
* Special events and community initiatives
* Free online Greek language courses
* State-of-the-art premises with relaxing break areas
* Work for a diverse company fostering diversity and equal opportunities
This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.
Find out more about this exciting role and how you can contribute to our success.
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