Outlet Sales Associate Full Time
At Columbia, we’re as passionate about the outdoors as you are. We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.
With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient check out process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team support Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”
As a Retail Associate you’ll serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role you will employ your natural problem solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Companies values to enhance customer service and teamwork.
Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; demonstrate and explain merchandise, make suggestions on suitable options for consumers etc.).
• Maintain store standards for visual merchandising, cleanliness, safety; retrieves merchandise from sales floor, stock room, or other inventory locations.
• sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently
Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
Availability to work a flexible, often changing retail schedule to support needs of the business which may change seasonally and in response to business trends or forecasts
After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors.