At FORMEL SKIN, we're at the forefront of revolutionizing dermatology and reshaping the landscape of healthcare. Our mission is to establish a global online dermatology clinic, making highly effective dermatological treatments easily accessible to all. We've made significant strides, garnering support from some of Europe's most prominent health and consume investors. Notably, in December 2021, we achieved a significant milestone by raising €30 million in Germany's largest health tech Series A round.
As a Strategy & Operations Associate (m/f/d) at FORMEL SKIN, you will play a crucial role in driving operational excellence across our Customer Care and Medical Operations teams. Dive deep into operational opportunities across Customer Care and Medical Ops, identifying root causes of challenges & pain points across the customer journey through rigorous analysis and data-driven insights
● Data-Driven Insights: Work closely with the Data team to analyze performance, define KPIs, and uncover insights that drive operational improvements
● Support the setup and scaling of new categories and healthcare verticals, including doctor supply, logistics, and customer touchpoints
● 2+ years of experience in strategy, operations, consulting, or a fast-paced startup environment
● Benefits you can enjoy:
~NAVIT or Urban Sports Club memberships, employee discounts,
~ a professional development budget,
~ hybrid work set up (2 home office days per week),
~ remote work possibility (up to 4 weeks per year within the EU).
If you're passionate about collaborating with like-minded individuals, you'll appreciate our approach, which includes regular company events, a team event budget, and bonuses for employee referrals.