As a Service Engineer (m/f/d) in strategic product development, you are the central interface between the service department and product development. You represent the interests of the service department in all phases of product development and ensure that service requirements are identified early on, specified, and integrated into the product concepts. Your goal is to maximize the serviceability of new products and thus increase customer satisfaction and efficiency in after-sales.
YOUR TASKS
* Representing service interests in interdisciplinary development projects
* Defining and coordinating service requirements together with service, product management and development
* Ensuring the implementation of service requirements in product design, documentation and digital solutions
* Evaluating prototypes and concepts in terms of ease of maintenance, repairability and remote service options
* Participating in design-for-serviceability workshops and FMEA
* Working closely with international service units to take global requirements into account
* Analyzing service processes and feedback from the field to derive requirements for future products
YOUR PROFILE
* Bachelor's/Master's degree in renewable energies, mechanical engineering or comparable field
* Preferably several years of experience in technical service, ideally in connection with product development
* Knowledge of product development and Service processes
* Knowledge of CAD tools Creo 4 Parametric or NX CAD desirable
* Very good knowledge of written and spoken English
* Strong communication and presentation skills
* Ability to work at heights
YOUR BENEFITS
Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
#GreenerFuture : Shape a sustainable future with us – your work makes a real contribution to the environment.
#Flexibility: Work-life balance is important to us – we offer flexible working hours, various working time models, and up to 8 days of mobile work per month.
#Mobility: We promote sustainable mobility – we support you with an 80% subsidy for the public transportation ticket (Deutschlandticket) and a €15 employer contribution for bike leasing.
#CareForTomorrow: With our company pension scheme, you secure a financial advantage for the future – complemented by the option of occupational disability insurance.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service.
#Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
#OneCompany : Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
#CorporateBenefits: Saving made easy – enjoy attractive discounts on travel, tech, and much more.
*Some offers may vary by location
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.
Severely disabled applicants and applicants of equal status will be given special consideration in the event of equal suitability.
In principle, employment is also possible on a part-time basis.