Creating passion: your responsibilities - Strategic responsibility for the alignment and continuous development of the IT Service Portfolio and its operability - Ensuring transparency and consistency across current, future, and end-of-life IT services - Defining and governing service design principles, structures, and documentation standards - Collaborating closely with financial management, IT controlling, demand management, service implementation and operations - Supporting budgeting, cost allocation models and service pricing mechanisms - Providing KPI based regular IT service portfolio reporting (e.g. SLA compliance, utilization, financials, performance) and risk management - Driving the maturity of IT service management across the organization - Engaging with service owners, catalogue managers, and other portfolio stakeholders - Participating in regular meetings and workshops with adjacent departments such as service implementation and IT operation Contributing your strengths: your qualifications - Several years of experience in IT Service Mgt., Application Lifecycle Mgt., Portfolio or Catalogue Mgt. - University degree in business informatics or a comparable field - Practical experience in IT Service Mgt. frameworks such as ITIL and COBIT - ITIL Foundation certification (or higher), ideally complemented by COBIT certification - Strong analytical skills combined with a structured and quality-driven working style - Exceptional conceptual thinking and communication abilities - Experience in IT financial structures and service governance processes - Experience in the definition, negotiation and implementation of SLAs and further KPIs - Fluent English skills in written and spoken form (ideally C1 level), German is a plus Our commitment to you: your benefits As an internationally successful family business, the Liebherr Group offers you a secure job, a unique variety of tasks and exciting development opportunities. Become part of our strong team and get to know the Liebherr Group as a reliable partner. Our benefits: - An exciting opportunity to lead in the convergence of technology and business strategy, shaping the future - The opportunity to be a part of a global leader in innovation - A dynamic and supportive work environment with opportunities for personal and professional growth - Shaping and supporting meaningful change within our IT world - Attractive remuneration and social benefits - Flexible and hybrid working - Freedom for creative work - Company pension scheme - Crisis-proof workplace - Individual development and training opportunities - Employee benefits & discounts - Bicycle leasing - Healthy & regional catering - Company health management - EGYM Wellpass Get your own impression of our Oberopfingen site: Liebherr - Imagefilm Standort Oberopfingen - YouTube and find your perfect match in our family business: Das Unternehmen Die Liebherr-IT Services GmbH mit Sitz in Oberopfingen bei Kirchdorf an der Iller erarbeitet IT-Lösungen für die gesamte Firmengruppe, koordiniert die standortübergreifenden IT-Anwendungen und berät die Gesellschaften der gesamten Firmengruppe in IT-Fragen.