SENIOR APPLICATION SYSTEM ADMINISTRATOR FOR BANKING SOFTWARE Location EBERSBERG Im Klosterbauhof 3 85560 Ebersberg () Description
You will advise, train and coach bank employees using our OBS software with the aim of optimizing its use in day-to-day banking practice
For this purpose you analyze and classify incoming requests and error messages from our customers
Maintain appropriate documentation
Contribute to the environment management of OBS and the operation of various interfaces to and from OBS
Monitor the smooth running of the processing procedures during the day and the proper running of the night processing on the next day
Ensure compliance with SLAs, internal and customer policies, and regulatory requirements
And coordinate tests and in some cases perform them themselves
The preparation and execution of training courses are part of the support for our customers
Collaboration on projects, e.g. in cooperation with the management levels of the banks, completes your diverse range of tasks
All in all, you will make a significant contribution to team success and customer satisfaction
Required Skills
University degree in the field of economics or business informatics with banking experience or a (banking) commercial education with strong affinity to IT
Deep understanding of the structure/process organization of a bank and its mapping in a system
Proven extensive experience in managing projects
Confident handling of Microsoft Office products
Personal Profile
Strong teamwork and communication skills as well as a structured approach to work
Fluent written and spoken German as well as good English skills
Limited willingness to travel in the context of project work with customers
Contract & Compensation A challenging and progressive position within an international work environment. Permanent employment conditions
What We Offer Our Office in Ebersberg near Munich has a pleasant and modern working environment with direct S-Bahn access and its own parking spaces. Performance-based pay, interesting tasks and flexible home office options create a pleasant working atmosphere and stable teams.
Equality Policy We are an equal opportunities employer and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.