AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, weu2019re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain u2014 and weu2019re looking for talented people who want to help. Youu2019ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youu2019ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youu2019ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. Key job responsibilities Key job responsibilities SAFETY Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture. DATA CENTER OPERATIONS (DCO) This position involves: o Diagnosing hardware and network problems followed by physical repairs o Troubleshooting events within internal Service Level Agreements (SLAs) o Performing root cause analysis of equipment failures Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment On-call rotation reaction to off-duty emergency calls A day in the life AWS Benefits: - A permanent contract with Amazon Web Services. - Professional growth opportunities: chance to participate in various training courses and seminars offered by AWS and external partners. - Amazon Employee Discount - Pension Plan, Life and disability insurance - 24/7 Employee Assistance Program (EAP) to help you navigate through work-life experiences, and provide you with the resources to support you and your familyu2019s health and well-being. - Language course - Commuter benefits - An international working environment About the team Why AWS Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career growth We have a career path for you no matter what stage youu2019re in when you start here. Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve in the cloud. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying. Basic Qualifications - -Completed formal education/apprenticeship or training in IT related field - -IT hardware troubleshooting related experience - Be proficient with Microsoft Office products (Excel, Word) and web-based operational tools - Have a very good command of English Preferred Qualifications - - Bachelor degree or equivalent formal qualification in IT related field - - Basic knowledge of Linux and experience with network protocols Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.